Our

Phone Answering Service Makes Sure; You Don't Miss Any Inquiries

Tired of missing important calls or overloading your team? TaskVirtual’s professional phone answering service offers seamless, 24/7 call handling.

✅ Starting at just $6.24/hr.

✅ Awarded 🥇 by HP® for Virtual Assistants.

Get

Phone Answering Services That Assure Timely Responses & Support

Our phone answering experts offer in-house-level operational support with greater flexibility. Two key differences:

  • Our experts work remotely on flexible contracts, tailored to your business model and growth.

  • We handle customer service, data entry, IT, finance, HR, and more to boost efficiency and reduce costs.

More Than a Team — We’re TaskVirtual

From our visionary founder to the frontline virtual assistants, every member of TaskVirtual plays a vital role in your success. We’re a passionate, professional, and tight-knit crew—united by purpose, powered by skill, and committed to making your life easier, one task at a time.

Subhankar Basak

Subhankar Basak

Head of Operations
Mustak A. Mollah

Mustak A. Mollah

Operations Manager
 Siddhartha Basu

Siddhartha Basu

CR Manager
Arindam Senapati

Arindam Senapati

Team Lead
Sandip Dutta

Sandip Dutta

Team Lead
Debasis Das

Debasis Das

Web Developer
Ayan Mukherjee

Ayan Mukherjee

Sr. Support Executive
Aliviya Deb

Aliviya Deb

Sr. Support Executive
Shreya Halder

Shreya Halder

Sr. Support Executive
Bis Chakraborty

Bis Chakraborty

Sr. Support Executive
Debasis Dutta

Debasis Dutta

Sr. Support Executive
Partha S. Saha

Partha S. Saha

Sr. Support Executive
Smit Roy

Smit Roy

Operations Associate
Anish Bala

Anish Bala

Operations Coordinator
Sayantany Ghosh

Sayantany Ghosh

Support Coordinator
Rahul Chowdhury

Rahul Chowdhury

Support Executive
Ranjan Das

Ranjan Das

Operations Coordinator
Malay Maitra

Malay Maitra

Admin Associate
Akash Maity

Akash Maity

Operations Coordinator
Amiya Roy

Amiya Roy

Solutions Associate
Gurbir Singh G.

Gurbir Singh G.

Operations Associate
Joy Das

Joy Das

Operations Associate
Biplab Banerjee

Biplab Banerjee

Operations Associate
Vijay Chatterjee

Vijay Chatterjee

Team Supervisor
Sanhita Mukherjee

Sanhita Mukherjee

Support Coordinator
Satyajit Banerjee

Satyajit Banerjee

Support Coordinator
Arindam Majumdar

Arindam Majumdar

Support Specialist
Barun Das

Barun Das

Admin Assistant
Riya Bera

Riya Bera

Success Partner
Rupsa Dangar

Rupsa Dangar

Admin Associate
Namrata Burman

Namrata Burman

Support Coordinator

The Top 1% Virtual Assistants,
Ready to Elevate Your Business.

Trust Pilot Ratings
Product Hunt Rating
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use cases

Things You Can Hand Off Instantly

This
CRM

Call Handling

Can you answer all incoming calls promptly and direct each caller to the appropriate department?

IS
list
Call Screening

Please screen all incoming calls carefully, and only forward urgent matters directly to me immediately.

How
track
Message Taking

Take messages during calls and send them to me via email after each conversation ends.

Our
social-media
General Information

Can you provide callers with general information about our business hours, services, and basic procedures?

VA's
follow-up

Appointment Scheduling

Please schedule appointments for clients according to my availability, confirming dates and times accurately every time.

Going
email

Customer Complaints

Can you handle customer complaints professionally and log them thoroughly for follow-up by the appropriate team?

To
analytics

Sales Inquiries

Please forward any incoming sales inquiries to the sales team immediately for timely response and action.

Help
customer-satisfaction

Order Taking

Can you take orders over the phone, ensuring all details are accurate and payment is confirmed?

You
surprise
Voicemail Updates

Please update the voicemail greeting to clearly reflect our new hours of operation and contact information.

Every
user-details
After-Hours Monitoring

Monitor phone lines after hours and promptly direct any emergency calls to me without delay.

Day
meeting-time_13990763
Inquiry Follow-Up

Can you ensure all customer inquiries are followed up on promptly within 24 hours every time?

services we offer

Professional Phone Answering Services That Keep Your Business Always Connected.

Business Phone Answering Service

Professional business phone answering services ensuring you never miss calls, maintain credibility, and uphold a polished brand image.

Remote Receptionist Service

Expert remote receptionist services to professionally manage calls, schedule appointments, and handle customer inquiries from any location effectively.

Small Business Phone Answering

Affordable phone answering services tailored for small businesses to improve call handling, enhance customer service, and build trust.

Virtual Call Answering

Reliable virtual call answering services managing calls, messages, and appointments remotely, ensuring seamless communication and business continuity.

Live Phone Answering

Real-time live phone answering services offering personalized customer engagement, immediate support, and professional call management for your business.

Legal Phone Answering

Confidential and specialized legal phone answering services designed to handle sensitive client communications with accuracy, professionalism, and discretion.

Discover Our:

Professional Phone Answering Services That Enhance Customer Experience

Professional Phone Answering

Our professional phone answering service delivers polished, brand-consistent communication for businesses seeking to make a strong first impression. Whether you're a solo practitioner or part of a corporate team, our trained virtual receptionists answer calls with courtesy and precision. Using tools like RingCentral, Grasshopper, and CRM integrations, we ensure seamless caller experiences that reflect your professionalism and attention to detail.

After-Hours Phone Answering

Our after-hours phone answering service ensures your business never goes silent when the office closes. We handle customer calls, appointment requests, and urgent inquiries on evenings, weekends, and holidays. With call forwarding, voicemail transcription, and real-time message alerts, your clients receive support while you maintain peace of mind outside working hours.

Inbound Phone Answering

Our inbound phone answering service helps manage high call volumes and customer inquiries with efficiency and professionalism. Whether for support, lead capture, or general inquiries, our team uses custom scripts and phone systems like Aircall and 8x8 to ensure calls are answered promptly, routed correctly, and documented for follow-up.

Medical Phone Answering

Our virtual medical assistant service is HIPAA-compliant and built specifically for healthcare practices, clinics, and specialists. We manage patient calls, schedule appointments, and escalate urgent matters as needed. With EMR integrations and secure message forwarding, we ensure every interaction is handled with confidentiality, empathy, and accuracy.

24/7 Phone Answering

With our 24/7 phone answering solution, your business remains available around the clock. Whether you're in healthcare, real estate, legal, or retail, we provide constant coverage to handle inquiries, emergencies, and appointment requests. Using secure VoIP systems and real-time call tracking, we deliver consistent, high-quality service any time of day or night.

Real Estate Phone Answering

Our real estate phone answering service ensures you never miss a lead, showing request, or client inquiry. A real estate virtual assistant handles buyer and seller calls, book property tours, and forward qualified leads using tools like ShowingTime, Calendly, and CRM integrations such as Follow Up Boss. Whether you're a solo agent or part of a brokerage, we support your sales process with responsive, industry-savvy assistance.

Appointment Phone Answering

Our appointment phone answering service handles scheduling, confirmations, and cancellations with accuracy and professionalism. We integrate with tools like Acuity, Calendly, and Google Calendar to book directly into your availability. Whether for salons, healthcare providers, or service businesses, we keep your calendar organized and your clients informed.

Call Forwarding and Answering

Our customer service virtual assistant lets you redirect your business line to our team for professional handling of all incoming calls. Whether during peak hours or after closing, we manage inquiries, capture messages, and provide real-time updates—ensuring you're always responsive, even when you're unavailable.

Customized Phone Answering

We offer customized phone answering solutions tailored to your business hours, script preferences, call routing needs, and service style. From multilingual support to tiered call handling, our service adapts to your operations using cloud-based phone systems and integrations like Zoho, HubSpot, or Salesforce.

Phone Answering for Doctors

Our phone answering for doctors provides compassionate, HIPAA-compliant support for patients and staff. We handle appointment scheduling, refill requests, and after-hours triage routing, ensuring urgent calls reach the right on-call professional. Tools like Kareo, Athenahealth, and secure messaging keep operations streamlined and compliant.

Phone Answering for Salons

Our phone answering for salons helps beauty professionals manage bookings, reschedules, and customer inquiries efficiently. We integrate with platforms like Vagaro, Fresha, or Square Appointments to keep your calendar full and your clients happy—without missed calls or scheduling gaps.

Phone Answering with Message Taking

With our phone answering with message taking service, every call is logged, summarized, and forwarded according to your preferences. Whether you need email alerts, CRM notes, or real-time text updates, we ensure you stay informed without having to pick up the phone. Ideal for service providers, legal professionals, and healthcare offices.

How

Phone Answering Services VA Team stands Distinct

Professional and Efficient Call Handling

Our phone answering service ensures that every call is answered promptly and professionally, providing a positive first impression for your business.

Cost-Effective Customer Support

We offer affordable pricing plans, helping you manage calls without the need for extra staff, while maintaining high levels of customer service.

Comprehensive Call Management

From message taking and call forwarding to appointment scheduling and customer inquiries, our team handles a wide range of phone support needs.

Consistent, High-Quality Service

Even with competitive rates, we guarantee dependable, courteous, and efficient call management that supports your business’s success and customer satisfaction.

Active Clients
Tasks Done
OUTBOUND CALLS
Glorious Years
FAQ:

Got questions?
We've already answered the most common ones below

1. What is a phone answering service?

A phone answering service offers real-time call handling by trained receptionists or virtual agents who answer incoming calls for your business. Whether it's to take messages, forward calls, or provide basic support, this service ensures you never miss important communications.

TaskVirtual delivers professional phone answering services for businesses of all sizes—improving responsiveness, customer satisfaction, and operational efficiency.

2. What does a phone answering service include?

 A complete business phone answering service typically covers:

  • Live or remote phone answering service with customized greetings

  • Call screening, message taking, and forwarding

  • Appointment scheduling and CRM integration

  • Bilingual support and after-hours availability

  • Voicemail-to-email services

  • Overflow or online phone answering service support

TaskVirtual’s answer phone services are tailored to your industry, team size, and customer experience goals.

3. How much does a phone answering service cost?

Our phone answering service pricing starts at just $6.24/hour. The total cost depends on:

  • Daily or monthly call volume

  • Type of calls handled (inquiries, scheduling, lead capture)

  • Industry-specific needs (e.g., medical answering services phone number)

  • Coverage hours (business, 24/7, or pay-as-you-go phone answering service)

We offer affordable, scalable options including cheap phone answering service plans for startups and phone answering services for small business clients.

4. Why should I use a phone answering service?

Using an answering phone service helps your business:

  • Avoid missed calls and lost leads

  • Operate efficiently with fewer distractions

  • Provide live phone answering service even during off-hours

  • Improve customer satisfaction with fast, human responses

  • Appear more professional with consistent call handling

TaskVirtual delivers a seamless phone call answering service that aligns with your brand voice.

5. What industries benefit from phone answering services?

Our clients include businesses across:

  • Medical phone answering service for clinics and dentists

  • Legal phone answering service for law firms and consultants

  • Restaurant phone answering service for bookings and takeout

  • Real estate phone answering service for lead follow-up

  • Office phone answering service for daily operations

  • Service company website design integration for customer flow

TaskVirtual adapts your phone answer service based on your industry’s specific needs and terminology.

6. Do you offer 24/7 phone answering services?

Yes. We provide live answering phone service 24/7 for full-time support or just after hours, weekends, and holidays. Whether you're in Australia or the US, our australian phone answering service and global coverage help businesses stay available around the clock.

7. Are bilingual or multilingual services available?

Absolutely. Our phone answering services can include bilingual agents (e.g., English/Spanish, English/French), helping you reach a broader customer base and deliver inclusive support across regions.

8. Can the service handle appointment booking or CRM integration?

Yes. Our phone answering services for business include:

  • Calendar integrations (Google Calendar, Calendly, Acuity)

     

  • CRM tools like Salesforce, Zoho, or HubSpot

     

  • Real-time alerts for VIP calls

     

  • Call notes sent via email, SMS, or chat apps

     

We make your virtual receptionist phone answering service work hand-in-hand with your internal systems.

9. How do I set up the service?

Getting started is easy:

  1. Choose your phone answering service plan

     

  2. Provide your call handling preferences and script

     

  3. Set up call forwarding or use a business phone number and answering service combo

     

  4. Define escalation protocols and reporting preferences

     

TaskVirtual makes setup smooth—even if you're using hosted website services or integrating with online tools

10. Will a real person answer my calls?

Yes. All calls are answered by trained virtual receptionists—never bots. Our live phone answering service for small business clients ensures every caller receives a personalized and professional response.

TaskVirtual’s outsourced phone answering service provides real, reliable support that feels in-house.

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    If you really want to grow as an entrepreneur, you've got to learn to delegate.

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    – Richard Branson, CEO and founder of Virgin Group.